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Company Name

Panasonic Corporation

Job Type

CS (Customer Service)

Work Detail

Starting with customer feedback, we evolve our services and quality to provide a secure and worry-free daily life. We analyze customer feedback and, in collaboration with relevant departments, work to strengthen our service system and improve product quality. We also support the resolution of customer problems and ensure a safe and reliable daily life. [Job Description] ・Resolving problems by analyzing consultation information and identifying issues based on customer contact points (both domestically and internationally) ・Optimizing the website using customer information analysis ・Developing, updating, maintaining, and promoting RPA implementation for business systems and processes [Preferred Skills and Knowledge] ・Data aggregation and analysis skills using Excel, etc. ・Communication skills ・Language skills (English) ・Basic programming skills (Python) ・Knowledge of data analysis ・Knowledge of AI technology [Main Work Locations] Osaka Prefecture (Kadoma City, Moriguchi City), Fukuoka Prefecture (Fukuoka City), etc.

Ideal Profile

Unprecedented ideas, rich individuality, diverse ways of thinking, burning passion, and perseverance.

Work Location

Tokyo, Shiga, Osaka, Gunma, Kanagawa, and Fukuoka prefectures

Selection Flow

There is a group-wide "Technical PhD Selection" course (see URL for details).

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